Aurafitness Class Cancellation/No-Show Policy
We appreciate you signing up ahead for events and classes. To ensure the smooth operation of our studio and to accommodate all participants, we have implemented a no-show/late cancellation policy. Please take a moment to familiarize yourself with the details outlined below. This helps support the commitment of our teachers and deters consistent no-shows and late cancellations. This policy applies to online and in-person classes.
Cancellation Timeframe: Any cancellation must be made at least 2 hours before the scheduled start time of the class. This allows us to make necessary adjustments and give an opportunity for other participants to join the class. If you cancel after this 2-hour window, your class pack or drop-in credit will be forfeited.
Cancellation Methods: Cancellations can be made through this online booking system. Cancellations made prior to the 2-hour start of the class/event will retain the class credit as per your class pack or drop in for future use.
Exceptions: We understand that emergencies and unforeseen circumstances may arise. In the case of a genuine emergency, please contact us as soon as possible, and we will review each situation on a case-by-case basis.
Late Arrivals: Please arrive early or on time for class. It is disruptive and disrespectful to your teacher and the other students to come in late. While we do not utilize the "locked door" policy that many studios use, we highly encourage you to arrive and get settled ahead of the start of class.
Cell-Free Zone: The Aurafitness class studio is a cell-free zone. Please do not bring your cell phones into the room. Let's commit to a peaceful experience for all.
We appreciate your understanding and cooperation with our policies. They ensure that all participants have fair access to our classes, and it helps us maintain the high-quality experience that Aurafitness is committed to providing.